Useful information

    and conduct rules

    Dear Guests,

    with the intent to make your stay even more pleasant in the awareness of the current security needs which are required even in holiday resorts, below you find some rules of conduct that must be respected by all those staying in our hotel.
    We are sure of your understanding, therefore we invite you to respect them with our only intention to make your holiday unforgettable once again.

    • Body temperature may be taken and you might not be let in, in the event of temperatures above 37,5°.
    • In common areas it is obligatory to respect the interpersonal distance of at least 1 meter.
    • Interpersonal distancing does not apply to the same family group or persons living together, nor to persons occupying the same room, nor to persons who are not subject to interpersonal distancing according to the provisions in force.
    • Guests must always wear a mask in closed common areas. In outdoor common areas the mask must be worn when the distance of at least 1 meter cannot be respected.
    • In all areas of our house (dining room, bar, common areas, reception) hand hygiene dispensers with hydro-alcoholic solutions are at your disposal. We invite you to use them often. We thought it right to eliminate the availability of magazines and information material of mixed use.
    • Every object supplied for use by the structure to our guests will be disinfected before delivery.
    • The use of lifts must be such as to allow respect to interpersonal distance, even with the mask. Members of the same family, persons living together and people who occupy the same room, or people who are not subject to interpersonal distancing according to the current provisions, will be exempted from this.
    • We will take care to ensure the frequent cleaning and disinfection of all rooms of the hotel, with special care to common areas and frequently touched areas (handrails, light switches, elevator buttons, door and window handles etc.). We will encourage the exchange of air in the internal rooms, the disinfection of each room before the arrival of our guests as well as a precise cleaning and disinfection of rooms, furnishings, tools and, where provided, linen.
    • We have arranged a distance of at least one meter between the tables in our dining room. We invite our kind guests to access it respecting an interpersonal distance of at least one meter, avoiding gatherings, always wearing protective masks until they sit down at the table. During meals, protective instruments (gloves and masks) may not be worn.
    • Hand hygiene products are available in the dining room, bar and common areas. We encourage you to use them frequently, both before and after meals.
    • Meals will be ordered by providing you with our menu for breakfast, lunch and dinner.
    • We invite you to privilege the use of the outdoor tables (if available), always respecting the spacing of at least 1 meter.
    • You are allowed to take a drink at the counter only with an interpersonal distance of at least 1 meter, with the exception of people who are not subject to interpersonal distancing according to the provisions in force.
    • Against our will the self service at the buffet is not allowed. Anyway we have prepared a variety of dishes (vegetables, desserts and fruit) that will allow you to choose the ones you like most, inviting you to request them from the staff on duty who will be happy to serve them. In any case we remind you of the obligation to maintain distance and the obligation to use the mask to protect the respiratory tract whenever you are not sitting at the table.
    • At the end of each table service our staff will take care of the usual cleaning and disinfection of the surfaces.
    • This year we have new beach regulations which we must conform to. Therefore we are unable to guarantee a place on the beach and/or at the swimming pool and cannot accept reservations. This can be possibly rent by the beach guard.
    • For access to the beach, the staff of the plant will accompany you to the sun umbrella and will show you the prevention measures to be respected.
    • Hand hygiene products will be available at various points in the plant.
    • Body temperature may be taken and you might not be let in, in the event of temperatures above 37,5°.
    • The staff of the plant has foreseen a distance between the sun umbrellas in order to ensure compliance with the parameters of the law (and this for both, horizontal and rhombus files). It will also strive for frequent cleaning and disinfection of common areas, changing rooms, cabins, showers, toilets, etc., however ensured after the plant is closed. The sun beds, deck chairs, sun umbrellas, etc. will be disinfected at every change of person or family, and in any case at the end of the day.
    • The practice of group recreational and sporting activities that can cause gatherings is forbidden.
    • Individual sports that usually take place on the beach (e.g. rackets) or in the water (e.g. swimming, surfing, windsurfing, kitesurfing) can be practiced regularly, in compliance with interpersonal distancing measures. Otherwise, for team sports (e.g. beach volleyball, beach soccer) it will be necessary to respect the provisions of the competent institutions.
    • The use of our swimming pool is allowed with a maximum limit of 6 people at a time. We therefore invite our kind guests not to access it if this limit is not respected. Our staff may be present to regulate access.
    • We invite you to avoid any condition of aggregation or gathering in the areas near the swimming pool and this in compliance with the social distancing of at least 1 meter, with the exception of people who, according to current provisions, are not subject to interpersonal distancing
    • Along the swimming pool you will find dispensers with hydroalcoholic solutions for hand hygiene that must be used already at the entrance.
    • In our solarium we have foreseen an adequate distance between the sun umbrellas with a distance of at least 1,5 m from each other.
    • We will take care of frequent cleaning and disinfection of common areas, changing rooms, cabins, equipments (deck chairs, chairs, sun beds, etc.)
    • Equipment such as sun beds, deck chairs, sun umbrellas, etc. will be disinfected at every change of person or family and in any case at the end of the day We invite you to avoid the mixed use of objects and linen, by accessing our swimming pool already equipped with everything you need.
    • We recommend the parents/attendants to supervise the children for the respect of the distance and of the hygienic-behavioral rules compatibly with their degree of autonomy and their age.

    We thank you for your cooperation in respecting these rules of conduct which have been designed for your exclusive safety.
    In any case, we remain at your complete disposal for any further explanation you may need.
    The Staff